Breakthrough Premium Products | https://www.btpremiumproducts.com Effective date: 2026-11-13
BT Premium Products is a brand of Breakthrough Premium Products Inc. In this policy, “we”, “us” and “our” mean Breakthrough Premium Products Inc., and “this website” means btpremiumproducts.com.
Who we are and who to contact
Breakthrough Premium Products Inc. Carrington Place, Guelph, Ontario, N1G 5C3, Canada Privacy contact: Alex Mitchell, support at btpremiumproducts.com
Alex Mitchell is responsible for how we handle personal information.
What we collect
We collect only your name and email address. You give us this information when you register a product warranty or sign up for our emails.
Why we collect it
- To register your product warranty and give you warranty support.
- To send you notices about deals and sales.
- To send you marketing emails about our products.
We do not use your information for any other purpose without asking you first.
Your consent and your emails
We send marketing emails only to people who have agreed to receive them. You can withdraw your consent at any time by using the unsubscribe link at the bottom of every email we send. You can also ask our support team to remove you.
Who we share it with
We use Systeme.io to manage our customer support and to send our emails. Your name and email address are stored with and processed by Systeme.io for us. We do not share your information with anyone else, and we do not sell it.
Cookies and tracking
This website does not use analytics or advertising cookies or tracking tools.
Where your information is stored
Systeme.io may store and process your information outside Canada, including in the European Union or the United States. Your information may be subject to the laws of those places while it is there.
How long we keep it
If you have not opened our emails or interacted with our website for 12 months, we remove you from our email list. Warranty registration records are kept for the length of the warranty period, then deleted.
How we protect it
We use reasonable safeguards, and we limit who can see your information to the people who need it to do their work and to the service provider named above.
Your choices and rights
You can contact our support team at any time to see, update or delete the information we hold about you, or to withdraw your consent. We will respond within 30 days.
Children
This website is not aimed at children, and we do not knowingly collect information from them.
Questions and complaints
If you have a question or a concern about how we handle your information, contact us using the details above. You may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
Changes to this policy
We may update this policy. The effective date above shows when it last changed. If we make a major change, we will tell you by email or on this website.